REFUND & CANCELLATION.
Our online coaching programs are time-limited service commitments rather than physical products. Please review the important terms below and the specific signed agreement provided before enrollment.
Last updated: October 16, 2026
1. Nature of purchase
Aesthetic Dream LLC sells personalized digital fitness coaching for a selected fixed duration, commonly six or twelve months. Each purchase covers program design, access and ongoing coaching services provided over the agreement's term. The full purchase price and any agreed installment schedule are provided in writing before payment.
2. Refunds
Under our standard program arrangements, payments generally are not refundable after digital program access and coaching delivery begin, except as otherwise stated in the signed coaching agreement or required by applicable law. Requests involving incorrect charges, duplicate charges, unprovided services, or other legal rights will be reviewed individually.
3. Minimum commitment and early termination
Our standard coaching arrangements include a minimum commitment, generally six months. A request to stop participating before the agreed end of the program does not necessarily cancel unpaid installments for the contracted purchase. If your agreement permits an early termination, it may require payment of an early termination amount; under our standard policy, that amount can be 50% of the unpaid remaining program fees. Your own signed agreement specifies whether this applies, how it is calculated, and any exceptions.
4. Notice for stopping or not renewing
Where an ongoing service, extension, or renewal requires notice, our standard notice period is 30 days in writing. A fixed-duration agreement does not automatically turn into a month-to-month service unless the client has separately agreed to a renewal. Clients should check their signed agreement for the exact end date and whether any renewal is authorized. Cancellation of a payment card or blocking an invoice does not itself terminate a valid coaching payment obligation.
5. How to submit a request
Send a written request to francisrances03@gmail.com with your name, agreement or invoice information, and the change you are requesting. Our team will review the signed terms and account history and respond with applicable next steps. You may also call +1 (510) 691-8702.
6. Payment plans and financing
An installment payment plan divides the purchase price of a fixed-term coaching program into installments; it does not necessarily make the underlying coaching obligation cancel-anytime. If financing is provided through an independent lender, any cancellation of coaching and any related refunds are subject to the merchant's obligations and the separate lender agreement. We will coordinate adjustments with the payment provider when required.
7. Statutory rights
Nothing in this policy limits rights provided under applicable consumer-protection laws. Where there is a conflict between this page and an enforceable right under law, the law controls. Your particular signed service agreement is the primary reference for the specific price, notice, and cancellation provisions you accepted.